Shipping Policy

Order Processing at Stussy

Once your payment is successfully confirmed, Stussy prepares orders within 1–3 business days. This preparation includes verifying your order, gathering products, and packaging them securely. Please note that this processing timeframe is distinct from the actual shipping duration handled by carriers.

During peak seasons, promotional events, or unforeseen disruptions, processing may take longer than usual.

Shipping Methods and Destinations

The shipping options you can select depend on your delivery destination, the items you order from Stussy, and the carriers available. All eligible shipping methods for your purchase will be clearly presented at checkout. Certain products or delivery locations might have restrictions or limited shipping choices.

Estimated Delivery Times

After processing, shipping typically takes between 5 to 10 business days depending on your selected shipping service, your location, carrier workload, and local delivery conditions. These estimates are not guaranteed and may be influenced by weather, transportation hiccups, customs checks, or other unexpected delays.

Shipping Costs

Any shipping fees applicable to your Stussy order will be calculated and shown during checkout before you confirm your purchase. If a shipping promotion applies, it may include specific terms such as minimum order amounts, eligible products, or destination limitations. Please review any promotional details related to shipping before completing your order.

Tracking Your Shipment

If tracking is available for your order, Stussy will provide shipment information shortly after dispatch. Be aware that carrier tracking systems may require some time before showing the first update, and ongoing status updates depend on carrier scanning schedules.

International Shipments

For international orders, additional customs processes, import duties, taxes, or other destination-specific fees may apply. Responsibility for these costs depends on the shipping arrangements and local regulations. Please verify any customs-related information provided during checkout prior to purchase.

Updating Delivery Information

Before finalizing your order at Stussy, please confirm that your delivery address and contact details are correct. If you spot any errors, contact us at iwoxileon@gmail.com as quickly as possible. While Stussy will do its best to accommodate address changes, adjustments cannot be guaranteed once the order has entered fulfillment or carrier transit.

Handling Delays and Missing Packages

If your order does not arrive within the estimated timeframe, first check the latest tracking updates available. Should the status remain uncertain, contact Stussy customer support via email with your order number and tracking details. We will investigate and guide you through the next steps.

Damaged or Incomplete Deliveries

If your Stussy package arrives damaged or missing items, please notify us promptly at iwoxileon@gmail.com. When possible, keep the original packaging and provide photos or detailed descriptions to help us assess the issue. We will evaluate your case and advise on resolution options in accordance with applicable laws.